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voice loggers that are
self-contained, affordable, easy to install,
operate, upgrade, and purchase.
NEW: 4th generation TOTAL
RECALL recorders now include back-up archiving to USB devices,
CD/DVD or network drive, and SNMP Alarms. Warranty has expanded to 2 Years
(up to 5 year extended
plans are available), other updates and full features standard with 3rd
generation TOTAL RECALL recorders.
(Note: This page covers our most popular off-the-shelf TRL & TRR
recorders. If your application requires the advanced Analog/VoIP/ISDN
capabilities of our TRVR-LinX-Omnia recorders:
Automatic Recording of ALL Calls -
automatically capture and securely record all phone and radio conversations
for you to play back whenever verification is required.
can also be used as a training and evaluation tool for staff who regularly
conduct business with customers by telephone and
Large Capacity Database -
dispute or emergency arises, you can recall relevant recordings from the
database which holds up to the most recent 190,000 channel hours of
conversations. Recordings can be selected by date, time, phone
number or channel number for rapid retrieval and replay.
or Rack Mount Units -
Providing simultaneous recording for up to
60 channels, you
can monitor live conversations, play back, or archive to disk while
You can view channel activity, monitor conversations, search, play, and
email conversations from multiple recorders on a single network on a
single PC screen using the supplied Remote Manager and Record
on Demand PC software.
Multiple Recording Inputs -
classic (TRL+TRR) are available from USA stock and
record from any line level audio source on a channel selective basis,
including telephone, two-way and broadcast radio, microphone, intercom and
more. It is also possible to ‘live monitor’ conversations
directly at the recorder and via its network connection.
Channel inputs are standard modular phone jacks that are compatible with a
wide variety of accessory cables and adapters, such as the inexpensive
TC4-XX phone line cables and TSA-XXX
for connecting to analog and digital phones.
Special order recorders provide for direct VoIP (SIP, H-323), ISDN, T1,
E1, and PRI channel inputs.
Selected recordings can be replayed at the recorder
via an internal speaker, an external
speaker or headphones. For replay on a PC,
software provides network access to the recorder and
recordings archived to CD/DVD/Blu-ray/USB-drive/LAN-drive and converts recordings for replay on a
PC. It also enables the transfer of recordings as .wav, .mp3, or encrypted
.trc files via email and to folders on the PC, LAN
server, etc. Calls may also be monitored, played, or searched and
played directly from the PC when it is connected to a
Archive for Security -
that need to be retained for longer periods can be automatically or
selectively archived using the recorder's built-in CD/DVD
drive and USB port and kept
indefinitely. Individual calls, or groups of calls, may also be manually
selected or tagged and copied to disk. An inexpensive CD-R will hold up to
180 conversation hours, a DVD+RW disk holds up to
1,000 hours. The number of recordings stored to USB drives
is limited by the available data space on the drive. Selected recordings can also be copied through a network
connection and converted to .wav or .mp3 files.
Now you can
be sure of
exactly what was
Available in Desktop (above, TRL) and 19" Rack Mount (below) Versions.
19" Rack Mount in Omnicron TRR-B5U tabletop/portable housing.
Note: Recorder in above housing is older TRR, current TRR have black
User Definable Options -
Recording can be set to start and stop using off-hook or VOX, and a
beep-tone is selective by channel. Password security ensures
secure management control of the Voice Logger locally or via a
LAN. Software and hardware are field upgradeable.
three user selectable menus:
current Logger activity and monitor active
and play recordings, search database or archive disks for
conversations you want to play back. Select recordings to be
manually archived to CD/DVD.
Set system parameters such as
passwords, date & time, channel and network
settings, auto-archive settings, etc.
Administrator password is required for options access.
Simple navigation keys:
MENU - This key is used to toggle through the
four user menus.
SELECT - This key is used to select an option, or
toggle through a list of options.
UP/DOWN ARROW - These 2 keys move the highlight bar up or down.
Reverse back through a call, and
back to previous calls.
the current selected call. Pause and restart.
forward through a call, and skip to next call.
High speed forward through a call, and jump to next call.
Numeric Keypad and
KEYPAD: 0 to 9 number
keys, including * and and #
are used for entering
tagging calls, and
other data entry
LEDs: Red to indicate hard
drive activity. Green to
indicate all components
Software for replaying calls
on your PC, LAN, or Dialup...
REMOTE MANAGER WINDOW
Record on Demand
are included with all recorders. You can access recordings over a network,
from a single PC, or phone line using a modem. They provide for remote
search, playback, live monitoring, copying calls to the client PC for
used to search, play and email recordings directly from the archive CD-Rs,
DVDs, and USB or LAN drives on any PC running
Administrators can limit which channels users can access
Remote Manager. Record on Demand
provides users access to a single channel with permissions
set by the system administrator.
REMOTE MANAGER PLAYER
You do not need Remote
Manager software, a PC, or LAN to install
and operate your Total
Recall digital audio logger. It is self-contained
and easy to use all by
a compact multi-channel voice logging recorder with built-in display, simple
navigation keys, and network access. You can listen to monitored
conversations live or replay them from the internal hard drive that holds
the most recent 190,000 hours of conversations. Archive all or selected
conversations to disks with the touch of a few simple buttons, up to 180
hours on a CD and 1000 hours per DVD, plus USB and LAN
Play the archival media in the unit or use the supplied
to play them on your computer. Search for conversations by time, date,
extension or line number, caller ID, DTMF data, etc.
simultaneous recording from 4 to 24 channels with
the Desktop model or 4 to 60
channels in its Rack Mount configuration. Channel upgrades are available in
multiples of 4, 8 or 12. Recording channels have modular jacks for direct
connection to phone lines, analog phone extensions, phone handsets (analog
or digital phones), two-way radios, broadcast audio sources, intercoms,
microphones, etc. (direct VoIP (SIP, H-323), ISDN, T1,
E1, and PRI channel inputs are available - special order - contact your
local Total Recall recorder representative).
Additional features include: password security,
configurable on/off recording beep, call
tagging, voice-activation or off-hook start/stop,
channel activity display, monitor and replay using internal speaker
headphones, or a network using the Network Interface (LAN) port and the
Record on Demand
Total Recall recorders are available in 4, 8, 12,
16, 20, 24, 28, 32, 36, 40, 44, 48, and 60 channel packages.
Options include: cables and adapters for connecting to various phones and two-way
Designed to provide quality
recordings of phone conversations or any audio signal.
It records digitally (records direct to a
hard drive in secure compressed file format).
It starts and stops recording by voice- activation (VOX) or Off-Hook
Over 190,000 hours of on-line storage.
It has a high compression factor, resulting in a large capacity storage
It has a facility to live monitor calls.
All channels can be configured and
Desktop version provides up to 24 channels of
Rack mount provides up to 60 channels.
Recording ‘Beep’ option is standard.
It is compact, self-contained, and easy to
install, maintain, upgrade, and operate.
Color display (TFT like a notebook PC) with simple
and emailing calls from a PC using archive
Record on Demand software
provides call center users a password for access
to a single channel. The administrator
sets user passwords and permissions for automatic
or manual recording, adding notes, recording partial conversations,
using DTMF to start recording,
You can search the database by date, time, number (in/out) or channel.
Play conversations stored on its internal hard
drive locally or over a network.
Caller ID (CID) capture of incoming call
numbers (phone line connection and CID service required).
Built in recorder for compact disk
(CD), DVD, and USB drives (optional Blu-ray).
recordings to built-in CD-R, DVD+RW,
and USB drives.
Support for Network
Time Synchronization (NTP).
Password security (User & Admin.).
can be configured
to record from various
An analog telephone line.
An analog telephone extension line.
A telephone handset, either analog
or digital (via handset tap).
A digital extension line, using digital
to analog converters.
A radio or other audio signal presented
as a 2-wire analog interface.
WAV/MP3/Encrypted recordings can emailed from your
recorders (V9) come with
extensive User/Administration/Installation Guides/Manuals on CD, Remote Manager and Record
on Demand PC software, printed Quick
Start Guide (see below for pdf copies), and LAN cable.
desktop versions can
purchased with or upgraded to a maximum of 24 channels. The rack mount version can be
purchased with or upgraded to a maximum of 60 channels. Use multiple units to
provide additional channel capacity.
Item numbers for the
Total Recall recorders in the "TRL"
desktop version, and "TRR"
rack mount version
desktop is item # TRL-04.
desktop is item # TRL-08.
desktop is item # TRL-12.
desktop is item # TRL-16.
desktop is item # TRL-20.
desktop is item # TRL-24.
rack mount is item # TRR-04.
rack mount is item # TRR-08.
rack mount is item # TRR-12.
rack mount is item # TRR-16.
rack mount is item # TRR-20.
rack mount is item # TRR-24.
rack mount is item # TRR-28.
rack mount is item # TRR-32.
rack mount is item # TRR-36.
rack mount is item # TRR-40.
rack mount is item # TRR-44.
rack mount is item # TRR-48.
rack mount is item # TRR-60.
4th Generation Total Recall V9
|Number of Channels,
Number of Channels, rack mount (TRR):
Security: Password required to operate
Coding Method: 8kbps High Quality
Line Impedance AC: 6k ohm
Line Impedance DC: 10M ohm
Frequency Response: 300 - 3400 Hz,
Signal to Noise: -34dBm
Record (beep) Tone: 1.4kHz channel
and level selectable (Off,
-33dBm, -27dBm, -21dBm).
Recording Trigger: Off-Hook (adjustable -
30V, 25V, 20V, 15V, 10V,
and 5V) or VOX (adjustable
Off, -20dBm, -24dBm, -28dBm,
-36dBm, and -40dBm)
Internal Storage: SATA Hard Drive.
CD/DVD Drive: Up to 180
media, up to 1,000
Power Requirements: 100VAC~260VAC,
50 ~ 75 Hz, 80 Watts maximum
Software: Field upgradeable via CD ROM
|Max Line Voltage: Max tip to
DC 250VDC. Max tip to ring
voltage AC 150V rms. Max
tip to ground voltage DC
1500VDC. Max tip to ground
voltage AC 1000V rms.
Analog Ports: Input connections are
RJ-11/RJ-14 modular telephone
jacks., Line out jack (3.5 mm
phono jack), Headphone jack
(3.5 mm phono jack).
Record on Demand
Warranty: 2 years limited, 3,
5 year plans are available.
Size & Weight: (desktop version):
14-¾" x 14-¾" x 6-¾", 12 lb net
Size & Weight (rack mount version):
19" x 9" x 8-½", 5U, 22 lb net
Manufactured by: Prolancer Pty. Ltd.
Distributed by: Omnicron Electronics,
Putnam, CT U.S.A.
Phone: (860) 928-0377
are available that are suitable for most
installations and applications.
The accessories simplify installation with
digital and analog phone sets, two-way radios, other audio sources.
your TOTAL RECALL
you have any questions or for assistance in
selecting the voice logger and any cables or
adapters for your application.
Recall Brochure (pdf)
(two pages, 8-1/2" x 11", 1029k)
of the full range of 4th Generation recorders V9,
Recall Product Comparison Chart (pdf)
Recall VR V9 Power Point Presentation (982k zip)
Recall Product Comparison Chart - V4 to V9 (pdf)
Recall Approvals and Warranty
Recall Extended Warranty
Recall V9 Radio Recording (pdf)
Recall V9 VoIP Recording (pdf)
Recall V9 ISDN Recording (pdf)
Total Recall V9 Software
Guides/Manuals for V9 Desktop (TRL) and Rack Mount (TRR)
Total Recall TRL & TRR,
Quick Start Guid (short) 2 pages (228k)
Total Recall TRL Desktop V9.15 Quick Start Guide 32 pages(893k)
Total Recall TRL Rack Mount V9.15 Quick Start Guide 32 pages (968k)
Total Recall Remote Manager User Guide V9.15 174 pages (6945k)
Total Recall Overview User Guide V9.15 61 pages (1748k)
Total Recall Deployment Guide V9.15 75 pages (2831k)
Total Recall Embedded GUI User Guide V9.15 152 pages (2420k)
Total Recall ROD Client User Guide 38 pages (1856k)
Total Recall SNMP Agent User Guide V9.15 23 pages (1267k)
Reseller Brochure 2 pages (1029k)
for generation 3, software Version 8
Total Recall recorders .
V8 Brochure (2
pages, 8-1/2" x 11", 1213k) — PDF
Total Recall Large Photos
User Manual - V8.4 —
for generation 1, 2, and 3 software
Generation 1 = s/n lower than
7075, software V 1.60 (2000-2004)
Generation 2 = s/n 7075 to 9164, software V 4.60
Generation 3 = s/n 11000 to 11262, software V8.60
Generation 4 = s/n 11263 and higher, software
V9.15 (2013 up)
Contact your Total Recall representative for assistance in the
recorder and accessories that will exactly
match your voice logging
It is illegal in the USA to record conversations unless at
least one of the participants is aware that the conversation is being
recorded. The user should check local and state
laws, and is responsible for the lawful use of audio recorders.
RESELLER INQUIRIES ARE
(860) 928-0377 or E-Mail